Effective Date: April 9, 2026
Last Updated: April 10, 2026
This Privacy Policy governs the collection, use, and disclosure of personal information by TM Print S A S de CV (hereinafter referred to as “TM Print”, “we”, “our”, or “us”), the operator of the website www.tmprintstore.com.
We are committed to protecting the privacy and security of your personal data. By accessing our website or using our services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Company: TM Print S A S de CV
Website: www.tmprintstore.com
Email: ventasnear@tmprintstore.com
Address: Avenida 11 542, Col. Cuzamil, 77667 Cozumel, Quintana Roo, México
Phone: +52 33 2681 8289
1. Scope and Application
This Privacy Policy applies to personal information collected through:
- Our website (www.tmprintstore.com)
- Our e-commerce platform and related services
- Communication channels, including email, phone, and social media
- Any other interactions with TM Print where personal data is collected
The policy outlines how we handle information from customers, website visitors, business partners, and other individuals who interact with us.
2. Information We Collect
We collect information in several ways, including directly from you, automatically through website interaction, and from third-party sources (where permitted by law).
2.1 Information You Provide Directly
When you:
- Create an account on our site
- Place an order for desktop tools, accessories, or other products
- Subscribe to newsletters, promotional emails, or marketing communications
- Participate in surveys, contests, or feedback requests
- Contact our customer support team
Categories of collected data may include:
- Identity and Contact Information: Name, email address, postal address, telephone number
- Order and Payment Details: Billing and shipping address, credit/debit card details (processed through secure third-party gateways)
- Account Credentials: Username, password, security questions
- Communication Records: Correspondence with our team, support inquiries, feedback
- Demographic Information: Age, gender (when voluntarily provided for customization)
2.2 Information Collected Automatically
During your use of our website, we may automatically gather:
- Device and Technical Information: IP address, browser type, operating system, device identifiers
- Website Usage Data: Pages visited, time spent, clickstream data, navigation patterns, interactions with site features
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to improve user experience, analyze traffic, and personalize content.
2.3 Information from Third Parties
We may obtain data from:
- Payment processors and fraud detection services
- Delivery and logistics partners
- Marketing and advertising partners (with appropriate consent)
- Publicly available sources (for business-to-business contacts)
3. Purposes of Data Collection and Use
We use your personal information for legitimate business purposes, including:
To Fulfill Orders and Provide Services:
Processing purchases, delivering products (e.g., desk organizers, wireless chargers, desktop lamps), handling returns, and providing customer support.
To Communicate with You:
- Sending order confirmations, shipping notifications, and updates
- Responding to inquiries and providing assistance
- Sending promotional offers, newsletters, and product announcements (with your consent)
To Improve Our Website and User Experience:
- Analyzing website traffic and usage patterns to enhance functionality
- Personalizing content and recommendations based on browsing behavior
For Legal and Security Reasons:
- Preventing fraud, unauthorized transactions, and security threats
- Complying with legal obligations, tax requirements, and regulatory requests
- Enforcing our terms of service and protecting the rights of TM Print and our users
For Marketing and Advertising:
- Displaying targeted advertisements on our site and third-party platforms (with your consent)
- Measuring the effectiveness of marketing campaigns
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in and remember your preferences
- Track items in your shopping cart
- Analyze website performance and improve navigation
- Serve relevant advertisements
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some website features.
5. Data Sharing and Disclosure
TM Print does not sell, rent, or trade your personal data to third parties for marketing purposes without your explicit consent. We may share information with:
Service Providers and Partners:
- Payment processors (e.g., Stripe, PayPal) for secure transaction handling
- Shipping carriers (e.g., DHL, FedEx, local postal services) for order delivery
- IT and cloud hosting providers for website maintenance and data storage
- Marketing agencies for email campaigns and promotions (with consent)
Legal and Regulatory Authorities:
When required by law, court order, or governmental regulation.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, subject to confidentiality agreements.
With Your Consent:
For purposes explicitly authorized by you at the time of data collection.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors influencing retention include:
- Ongoing business relationship (e.g., active account holder)
- Legal obligations (e.g., tax, accounting, warranty requirements)
- Fraud prevention and security purposes
After the retention period expires, data is securely deleted or anonymized.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Update or correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal obligations)
- Right to Restrict Processing: Limit how we use your data in certain circumstances
- Right to Object: Object to processing for direct marketing or other purposes
- Right to Data Portability: Receive your data in a structured, machine-readable format
To exercise your rights, contact us via email at ventasnear@tmprintstore.com. We will respond to legitimate requests within a reasonable timeframe.
Marketing Communications:
You can opt out of promotional emails by clicking the “unsubscribe” link in any marketing message or by contacting us directly.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Security measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal information on a need-to-know basis
- Regular security assessments and monitoring
- Secure payment processing through PCI-DSS compliant gateways
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. International Data Transfers
TM Print operates in México and may process data in other countries where our service providers are located. When data is transferred outside your country of residence, we ensure adequate safeguards are in place, such as standard contractual clauses or other legally recognized mechanisms.
10. Children’s Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data without parental consent, we will take steps to delete such information.
11. Third-Party Links
Our website may contain links to third-party sites, such as payment gateways, social media platforms, or partner websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on our website with a revised effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
TM Print S A S de CV
Email: ventasnear@tmprintstore.com
Address: Avenida 11 542, Col. Cuzamil, 77667 Cozumel, Quintana Roo, México
Phone: +52 33 2681 8289
Website: www.tmprintstore.com
We will endeavor to address your inquiries promptly and resolve any issues in accordance with applicable data protection laws.