Effective Date: April 9, 2026
Last Updated: April 10, 2026
Website: www.tmprintstore.com
These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the TM Print S A S de CV website, www.tmprintstore.com (the “Site”), and the purchase of any products (“Products”) from us. The terms “TM Print,” “we,” “us,” and “our” refer to TM Print S A S de CV. The terms “you” and “your” refer to the user or customer accessing the Site and/or purchasing our Products.
By accessing, browsing, or purchasing from our Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to all of these Terms, you must not access or use our Site.
Our brand, DeskHaven, is dedicated to transforming your workspace with chic, functional desktop gadgets.
For any questions regarding these Terms, please contact us at:
Company: TM Print S A S de CV
Address: Avenida 11 542, Col. Cuzamil, 77667 Cozumel, Quintana Roo, México
Email: ventasnear@tmprintstore.com
Phone: +52 33 2681 8289
1. Acceptance of Terms & Modifications
By creating an account, placing an order, or simply browsing our Site, you enter into a binding agreement with TM Print under these Terms. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms at any time by posting the revised Terms on the Site. The “Last Updated” date at the top will reflect the most recent changes. It is your responsibility to check this page periodically for updates. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.
2. Website Use & Account Registration
2.1 Eligibility
You must be at least 16 years of age to use this Site or purchase our Products. By using the Site, you represent and warrant that you are of legal age in your jurisdiction to form a binding contract and meet all eligibility requirements.
2.2 Account Creation
To access certain features, such as saving your preferences or viewing order history, you may need to register for an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information to keep it accurate.
- Maintain the confidentiality of your account password and accept responsibility for all activities that occur under your account.
- Notify us immediately of any unauthorized access to or use of your account.
We reserve the right to suspend or terminate your account, refuse service, or cancel orders in our sole discretion if any information provided is untrue, inaccurate, or incomplete.
2.3 Prohibited Conduct
You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. Prohibited activities include, but are not limited to:
- Using the Site to engage in any fraudulent activity.
- Attempting to gain unauthorized access to any part of the Site, other accounts, or computer systems.
- Using any data mining, robots, or similar data gathering/extraction tools.
- Interfering with the proper working of the Site.
- Uploading or transmitting viruses or any malicious code.
3. Products, Orders, and Pricing
3.1 Product Information & Availability
We strive to display the colors, images, and descriptions of our Products (such as desk organizers, wireless chargers, Himalayan desk lamps, and other desktop gadgets) as accurately as possible. However, we cannot guarantee that your screen’s display will be perfectly accurate. All Products are subject to availability. We reserve the right to discontinue any Product at any time and to correct any errors, inaccuracies, or omissions in product information or pricing without prior notice.
3.2 Order Acceptance
Placing an order on our Site constitutes an offer to purchase. Your order is only accepted by us once we send you an order confirmation email, at which point a contract of sale is formed. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability.
- Errors in product description or pricing.
- Suspicion of fraudulent activity.
- Inability to process your payment.
3.3 Pricing & Payment
All prices listed on the Site are in US Dollars (USD) unless otherwise stated and are exclusive of applicable taxes, shipping, and handling charges, which will be added at checkout. We use third-party payment processors to handle all transactions. By providing your payment information, you represent that you are authorized to use the payment method. You agree to pay all charges incurred by your account.
4. Shipping, Delivery, and Risk of Loss
4.1 Shipping Policy
All shipments are governed by our separate Shipping Policy, which is incorporated into these Terms by reference. You are responsible for providing a complete and accurate shipping address.
4.2 Delivery Timeframes
Any delivery or shipping dates provided are estimates only. We are not liable for any delays in delivery caused by factors outside our control, including carrier delays, customs processing, weather, or other unforeseen circumstances.
4.3 Risk of Loss & Title
Title to the physical Products you purchase passes to you upon our delivery of the items to the carrier. The risk of loss for such Products passes to you upon our transfer of the Products to the carrier for shipment.
5. Returns, Refunds, and Exchanges
All returns, refunds, and exchanges are strictly governed by our Refund and Returns Policy, which is incorporated into these Terms by reference. It is critical that you review this policy before making a purchase, as it clearly states our position that refunds will not be issued without the prior return and inspection of the product. We do not offer “refund-only” resolutions.
You, the customer, are generally responsible for return shipping costs for change-of-mind returns, unless the return is due to our error (e.g., shipping a defective or incorrect item).
6. Intellectual Property
The entire content of the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TM Print or its content suppliers and is protected by international copyright and trademark laws. The “DeskHaven” name and logo, “TM Print,” and all related graphics, are our trademarks. You may not use our trademarks or copyrighted material without our express prior written permission.
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only.
7. User-Generated Content
If you submit reviews, comments, photos, or other content to the Site (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent that you own or have the rights to submit such User Content and that it does not violate any third-party rights.
We may, but have no obligation to, monitor, edit, or remove User Content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable.
8. Disclaimer of Warranties & Limitation of Liability
8.1 Website & Product “As Is”
THE SITE AND ALL PRODUCTS SOLD ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8.2 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TM PRINT, ITS DIRECTORS, EMPLOYEES, OR AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR THE PRODUCTS, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT.
9. Indemnification
You agree to indemnify, defend, and hold harmless TM Print and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from:
- Your use of and access to the Site.
- Your violation of any term of these Terms.
- Your violation of any third-party right, including any intellectual property or privacy right.
- Any User Content you submit.
10. Privacy
Your privacy is important to us. All personal information you provide through the Site is governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described in that policy.
11. Governing Law & Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Quintana Roo, México, without regard to its conflict of law provisions.
Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Site shall first be attempted to be resolved through good-faith negotiations. If such negotiations fail, the parties agree to submit to the exclusive jurisdiction of the courts located in Cozumel, Quintana Roo, México.
12. Severability & Waiver
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the entire agreement between you and TM Print regarding your use of the Site and supersede any prior agreements between you and us.
14. Contact Information
For any questions, clarifications, or notices regarding these Terms of Service, please contact us using the information below:
TM Print S A S de CV (DeskHaven)
Website: www.tmprintstore.com
Email: ventasnear@tmprintstore.com
Address: Avenida 11 542, Col. Cuzamil, 77667 Cozumel, Quintana Roo, México
Phone: +52 33 2681 8289
Thank you for choosing DeskHaven to elevate your workspace.